Effective Date: June 1, 2025
Welcome to Trustsdeck!
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Trustsdeck is an independent customer review platform helping people make informed decisions and businesses improve based on real, verified feedback.
Registered company: Trustsdeck Ltd
Headquarters: Lagos Island, Nigeria
We collect the following data when you interact with our website, mobile app, or platform:
Name, email address, phone number (when you register or contact us)
IP address and device identifiers
Location data (only with your permission)
Business profile data (if you’re a company user)
Reviews you post
Interactions with the platform (clicks, searches, visits)
Messages via customer support tools
Data from review invitation tools and customer integrations
Social logins (Google, Apple, Facebook – if used)
We use your information to:
Publish and verify user reviews
Prevent fraud and abuse using AI-powered detection tools
Provide customer support
Improve platform performance and user experience
Send service notifications and marketing (with your consent)
Provide analytics and insights to businesses
Conduct surveys or polls to improve services
We only process your data when:
It’s necessary for the performance of a contract (e.g., you signed up)
We have your consent
It’s required to comply with legal obligations
There’s a legitimate interest (e.g., fraud detection, service improvement)
We never sell your personal data.
We may share data with:
Trusted service providers (e.g., hosting, analytics)
Regulatory or legal bodies when required
Partner businesses (only aggregated, anonymized insights)
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time
Export your data (data portability)
File a complaint with a data protection authority
👉 To exercise your rights, email: privacy@trustsdeck.com
We retain your reviews for as long as your account is active.
Deleted accounts will also delete all associated reviews.
For compliance or fraud reasons, we may retain certain information for a limited time.
We use cookies and similar technologies to:
Remember preferences
Track user activity for analytics
Personalize your experience
Trustsdeck is not intended for children under 13. We do not knowingly collect personal data from minors.
Your data may be processed outside your country, including the EU, UK, US, and Africa, under strict data protection safeguards and contracts (e.g., Standard Contractual Clauses).
We use industry-standard encryption, firewalls, AI-fraud protection, and continuous monitoring to protect your data.
We may update this Privacy Policy. Major updates will be notified to you directly or posted clearly on the website.
Last updated: June 1, 2025
For any privacy concerns, reach us at:
Email: privacy@trustsdeck.com
Phone: +234-XXX-XXX-XXXX
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